Claims Questions

Premium Saver Claims Information

There are two ways to file a Premium Saver claim. See below for more info.
If you still have questions call 888.888.2519 or email

a) Let the Provider file the claim.

This is the easiest and best way to receive benefits.

MWG will send insurance cardholders for each employee. All the insured has to do is put their Major Medical and Premium Saver insurance cards in the cardholder and hand the cardholder to the provider. Most providers will file the claim on behalf of the policyholder because the benefits are paid directly to the provider. Guidelines and a claims assistance phone number are printed on the cardholder. On the back of the group application, MWG requests a list of the providers the group expects to use. MWG Administrators will send a letter to each provider explaining how to file claims.

b) The insured files the claim

If the insured files the claim they should follow these steps:

  • File the claim against the major medical carrier.
  • The major medical carrier will provide the insured with an EOB (Explanation of Benefits), which will explain the amount applied to their deductible and coinsurance.
  • The insured should ask the doctor or hospital to provide them with an itemized bill, which will explain the medical provider's charges.
  • Send the EOB and the itemized bill from the medical provider to MWG Administrators.

LTC Claims Information

Please contact us at 717.394.7156 or 800.555.3122 or


TPM Life is a proud member of the AmFirst Holdings Group.

PDF Resources

A.M. Best Rating Upgrade Press Release

AmFirst Aquires TPM Life Press Release